Privacy Policy

Last updated: 10/08/2024

1. Introduction

Welcome to Insite Radiology (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://insiterad.com/

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Contact Us

  • Data Collected: Name, Email Address, and Message content.
  • Purpose: To respond to your inquiries and provide customer support.

Book an Appointment

  • Data Collected: Name, Email Address, Phone Number, Date of Birth, Selected Location, Appointment Date, and Selected Service.
  • Purpose: To schedule and manage your appointments and provide the requested services.

Subscribe to Our Newsletter

  • Data Collected: Email Address.
  • Purpose: To send you updates, promotional materials, and other information related to our services.

Call Us

  • Phone Number: +1 (904) 453-8995.
  • Data Collected: Any information you provide during the call.
  • Purpose: To assist you with your inquiries and service requests.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and maintain our services, including scheduling appointments and delivering medical imaging services.
  • Communication: To contact you regarding your appointments, respond to inquiries, and send administrative information.
  • Marketing: To send newsletters and promotional materials (you may opt-out at any time).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Improvement: To analyze data and improve our services and user experience.

4. Disclosure of Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as appointment scheduling software, email marketing platforms, and website hosting services.

  • Data Protection: These third parties are obligated to protect your information and use it only for the services they provide to us.

Legal Obligations

We may disclose your information to comply with legal obligations, such as court orders, laws, and regulations.

  • Protection of Rights: To protect and defend our rights, property, or safety, as well as that of our users and others.

Business Transactions

In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

With Your Consent

We may disclose your personal information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site:

  • Types of Cookies Used:
    • Essential Cookies: These are necessary for the Site to function properly.
    • Analytical Cookies: Help us understand how users interact with our Site.
  • Your Choices:
    • You can set your browser to refuse cookies or alert you when cookies are sent. However, some parts of our Site may not function properly without cookies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information:

  • Encryption: Sensitive data transmitted online is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Access to personal information is restricted to authorized personnel only.
  • Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.

7. Your Rights and Choices

  • Access and Correction:
    • You have the right to request access to the personal information we hold about you and to request corrections if necessary.
  • Opt-Out of Communications:
    • You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
  • Data Deletion:
    • You may request the deletion of your personal information, subject to certain exceptions prescribed by law.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13:

  • No Intentional Collection:
    • We do not knowingly collect personal information from children under 13.
    • Parental Guidance: If you are a parent or guardian and believe your child has provided us with personal information, please get in touch with us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state or country:

  • Consent to Transfer:
    • By providing your information, you consent to this transfer, storage, and processing.
  • Data Protection:
    • We will take all steps reasonably necessary to ensure your data is treated securely in accordance with this Privacy Policy.

10. Third-Party Links

Our Site may contain links to third-party websites:

  • No Control Over Third Parties:
    • We are not responsible for the content or privacy practices of such websites.
  • Recommendation:
    • We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time:

  • Notification of Changes:
    • We will notify you of any changes by posting the new Privacy Policy on this page.
  • Effective Date:
    • Changes become effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Insite Radiology
Phone: +1 (904) 453-8995

HIPAA Compliance

Given that Insite Radiology provides medical services and collects health-related information, compliance with the Health Insurance Portability and Accountability Act (HIPAA) is essential:

Protected Health Information (PHI)

  • Definition: Includes any personal health information that can identify an individual.
  • Use and Disclosure: PHI will be used and disclosed only as permitted under HIPAA regulations.

Notice of Privacy Practices

  • We have a separate HIPAA Notice of Privacy Practices that details how we protect your medical information.
  • Availability: This notice is available upon request and is provided to all patients.

Data Security Measures

  • Encryption: All electronic PHI is encrypted during transmission and storage.
  • Access Controls: Strict access controls are in place to ensure only authorized personnel can access PHI.
  • Training: All staff members receive training on HIPAA compliance and data protection.

13. Your HIPAA Rights

Under HIPAA, you have specific rights regarding your medical information:

  • Access to Records:
    • You may request copies of your medical records.
  • Amendments:
    • You may request corrections to your medical records if you believe there are errors.
  • Accounting of Disclosures:
    • You may request a list of certain disclosures we have made of your PHI.
  • Restrictions:
    • You may request restrictions on how we use and disclose your PHI for treatment, payment, or healthcare operations.

14. Exercising Your Rights

To exercise any of your HIPAA rights, please contact our Privacy Officer at:

Insite Radiology
Attn: Privacy Officer
Phone: +1 (904) 453-8995